How to write a customer Service Resume
A successful customer service Resume or CV (Curriculum Vitae) should highlight your pertinent expertise and experiences. A well-written resume and a professional cover letter, as well as a professional LinkedIn profilecan make a huge difference when it comes to getting a job. We at Cairns Resume, we specialize in offering resume and CV writing services including cover letter writing, resume writing and LinkedIn profile optimization to help get noticed by the competition. In this article, we’ll explain how to present the customer service aspect on a resume or CV, show how you can demonstrate your skills in customer service on a resume or CV as well as provide suggestions regarding how to present your the skills of customer service.
How to describe the customer service in a resume or CV?
When you are describing your service to customers experience, you should focus on specific roles and tasks. Use action verbs, like "assisted," "resolved," or "responded," to describe your job. Include any relevant indicators, such as the percentage of satisfaction with your customers, to illustrate your impact.
How can you demonstrate customer service skills on a resume:
When you write about your experience, it’s also important to highlight specific skills which are pertinent to customer service, like communicating and problem-solving skills. Include any relevant certificates or training that you have, for instance, a client service course or a certification in a specific customer service software.
What should I write about in regards to customer services skills?
When writing about customer service skills, focus on the most crucial and applicable skills to the job you’re applying for. For example, if your job requires a lot of telephone communication, emphasize your knowledge and skills for customer service by phone.
How do I write my experiences with my customers?
If you are writing about your customers service experience, include specific examples and measure your achievements. For instance, instead telling the reader that you "Helped customers with their inquiries," say "Assisted an average of 50 people per day with their questions, which resulted in a 90% satisfaction rate."
Following these steps that you will be able to craft a customer service resume or your CV and cover letters and LinkedIn profile that highlights your relevant experience and skills which makes you a great applicant for positions in customer service. Be sure that you proofread and edit your resume the cover letter and CV before you submit it. You may also consider soliciting help from an expert at Cairns Resume if you need assistance.
