How To Write a Customer Service Resume
An effective customer-service cover letter or resume (Curriculum Vitae) should highlight your pertinent knowledge and experience. A well-written resume or CV as well as a compelling cover letter, as well as a professional LinkedIn profile, can make the difference in obtaining an offer. At Cairns Resume, we specialize in providing resume and CV writing services as well as cover letter writing and LinkedIn profile optimization services to make to stand apart from the competitors. In this article, we will detail how to convey customer service on your resume or CV, highlight the skills of customer service on a CV or resume, and provide tips on how to write about customer service abilities.
How do you describe customer service on a resume or CV:
In describing your customer service experience, focus on specific work duties and responsibilities. Use action verbs such as "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent metrics, such a customer satisfaction , to demonstrate the impact you have made.
How can you demonstrate customer service skills on a resume:
When you write about your experience, you need to highlight specific skills that are applicable to customer service, including the ability to communicate and solve problems. Include any relevant training or certifications for example, a customer service course or certification within a specific customer service software.
What should I write about customer services skills?
When writing about customer service skills, focus on the most essential and applicable skills to the position you’re applying to. For instance, if the job involves a lot of phone communication, highlight your previous experience and abilities in phone customer service.
How do I record about my experience with customer service:
When writing about your customer service experience, provide specific examples and quantify your successes. As an example, instead of using the phrase "Helped customers with their inquiries," say "Assisted an average of 50 people per day with their inquiries, resulting in a 95% satisfaction rate."
With these suggestions, you can create your customer service resume your CV and cover letters and LinkedIn profile that shows the relevant skills and experience you have, making you a strong candidate for customer service roles. Remember that you proofread and edit your resume or the cover letter and CV before you submit it. You may also consider asking for help from a professional Cairns Resume if you need assistance.
