How to present Customer Service on a resume
When seeking a customer service position, you must be sure to showcase your relevant experiences and abilities on your resume. A well-written resume will make a big difference in getting the job you’re looking for. Here at Cairns Resume, we specialize in offering resume writing services to make you stand out from the crowd. In this article, we will go over tips on how to describe the customer service aspect of your resume.
- Use action verbs: When talking about your experience with customer service you should use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in the work of customer service and have seen results.
- Incorporate specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed the customer service representatives and handled complaints from customers."
- Offer metrics: Include relevant indicators such as satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
- Create a custom resume by tailoring your resume according to the job you’re applying for. Include the relevant skills and experience that are relevant to the job.
- Ask for professional help and proofread Check your resume for errors before making it available to ensure there are no errors. If you require assistance, consider seeking professional help from Cairns Resume.
With these suggestions that you will be able to craft an effective customer service resume that effectively highlights your experience and capabilities. Be sure to modify your resume to fit the specific job that you’re applying for and be sure to proofread your resume prior to submitting it. Cairns Resume can also assist you in creating a successful resume that showcases your skills as well as your experience.
