How to present Customer Service on a Resume
When seeking a customer service job, it’s important to emphasize your relevant knowledge and experience in your resume. A well-written and professional resume can make a big difference in getting the job you’ve been hoping for. In Cairns Resume, we specialize in resume writing to aid you in standing out from the crowd. In this post, we’ll go over tips on how to talk about the quality of service you provide on your resume.
- Utilize action verbs when describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs show that you have actively been involved in your work with customers and are able to show results.
- Make sure to include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of simply saying "worked in customer service,"" you should say "managed the team of customer service reps and dealt with complaints from customers."
- Incorporate relevant metrics , such as customer satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
- Create a custom resume by tailoring your resume to match the job you’re applying for. Highlight the experience and skills which are relevant to the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to sending it out to ensure there are no errors. If you require assistance look into professional help at Cairns Resume.
If you follow these guidelines that you will be able to craft a customer service resume that effectively highlights your relevant work experience and capabilities. Make sure to modify your resume to fit the specific job that you’re applying for and check it for errors before submitting it. Cairns Resume can also assist you in creating an effective resume that showcases your skills and experiences.
