How to present Customer Service on a Resume
When applying for a customer service job, it is essential to showcase your relevant expertise and experiences in your resume. A well-written resume can make huge difference when you apply for the job you’ve been hoping for. In Cairns Resume, we specialize in resume writing to make you stand out from the crowd. In this article, we’ll give you tips on how to present the customer service aspect of your resume.
- Use action verbs: When describing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs show that you are actively involved in the work of customer service and are able to show results.
- Make sure to include specific job duties and responsibilities. Be precise when describing your service experience. Instead of simply saying "worked in customer service," mention that you "managed a team of customers service agents and handled complaints from customers."
- Offer metrics: Include relevant metrics , such as customer satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
- Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Include the relevant skills and experience that are most relevant to the job.
- Proofread and seek professional help Before you submit your resume, proofread it. sending it out to ensure the resume is error-free. If you need help seek professional assistance from Cairns Resume.
If you follow these advices follow these suggestions to create your own customer service resume which effectively showcases your relevant experience and capabilities. Make sure you make your resume specific to the job that you’re applying for and to proofread it before submitting it. Cairns Resume can also assist with the creation of a strong resume that highlights your abilities and work experience.
