How to Describe Customer Service on a Resume
When trying to get a customer service job, it’s important to showcase your relevant qualifications and experience in your resume. A well-written resume can make a big difference in getting the job you’ve always wanted. The team at Cairns Resume, we specialize in providing resume writing services to aid you in standing out from the competition. In this article, we’ll provide tips on how to describe customer service on a resume.
- Utilize action verbs: When you are describing your customer experience, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in your work with customers and have achieved results.
- Be specific about your job duties and responsibilities. Be precise when describing your customer service experience. Instead of telling the reader that you "worked in customer service," say "managed a team of customer service representatives and handled complaints from customers."
- Incorporate relevant metrics such as customer satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Make your resume more tailored: Customize your resume to the specific customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the position.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before submitting it to ensure that there are no errors. If you need help you can seek help from a professional with Cairns Resume.
By following these tips, you can create a customer service resume that effectively showcases your relevant experience as well as your skills. Make sure you adapt your resume to the specific job you’re applying for , and to proofread it before submitting it. Cairns Resume can also assist with the creation of a strong resume that showcases your talents and expertise.
